Vorsorge Sucks Customer Reviews and Feedback
VZ Group is a Swiss financial services provider headquartered in Zurich. VZ Holding Ltd has been listed on the SIX Swiss Exchange since March 2007. The group employs around 1,000 people and managed customer assets amounting to 22.6 billion Swiss francs on 30 June 2018. VZ Vorsorge is a subsidary, consulting and management services for investment foundations and institutions providing occupational benefit schemes.
On September 2019 a former employee wrote a review for Glassdoor saying that he dosen't recommend to work at VZ group: Heavy workload, too many clients per employee. Processes highly standardized, admin and repetitive tasks
24 anni (Former Employee) says"personale e dirigenti poco professionali e non competenti, polizze coniate per coinvolgere l'assicurato nel sinistro,ovviamente a sua insaputa. Agenti poveri di dialettica,ignoranti totalmente del ramo assicurativo, specialmente sui prodotti Responsabilità Civile Terzi,solo molto forbiti ed addestrati su polizze auto in franchigia , ricatti e pressioni su liquidazioni di un certo importo,obbligando gli aventi dirittto ad accettare meno ed, i 3/4 dell'importo ti obbligano alla stipula di una polizza vita su premio unico.buoni pasto ottimicofy break anche troppi"
Senior insurance operations specialist (Former Employee) says"Zero percent humanity 100 percent partiality 3rd class manager with dirty minds No specify hierarchy Manager don't have talking sence Giving opportunity to their favourite person Well planned IJP's, which doesn't make any sence Aks to do buttering for growth"
Collaboratrice (Current Employee) says"Tout dépend de l'agent, le mien n'est pas recommandable !Une large gamme de contratsSystème informatique à ameliorer"
Conseillère clientèle stagiaire (Former Employee) says"Environnement stressant, pas de formation avant l'excecussion du travail demander"
Agenturleiter (Former Employee) says"Leute werden hier regelrecht in den Ruin getrieben. Versprochen wird einem alles und eingehalten wird so gut wie nichts."
National Insurance Recovery Specialist (Former Employee) says"It took in excess of 3 months to finally receive my letter of offer which left me unemployed for a month. I then received a reduced offer of only 6 months despite the advertisement for a 12-month contract online. I arrived to find the software to be outdated and inefficient. The Office location is brilliant, right on Melbourne central. The actual computers, keyboards, and chairs were so worn and gross that it was unpleasant to use. I ended up bring in my own keyboard. I was barely paid the industry minimum, and the scale of expectation was impossible to accept. One person in the entire nation came close to reaching the department KPI. This meant the opportunity to increase your wage was solely through the change of roles. I found the staff to be of an excellent standard, smart, engaged and hardworking. I would recommend hiring a former Allianz staff as they were all eager to learn and strive for excellence. The organisational structure left all service level staff with little chance to advance internally.Office LocationPoor pay, Poor equipment, unrealistic wage advancement expectations"
Vice President (Current Employee) says"Great company to work for. Lots of opportunity for advancement. Great benefits and community involvement. Could use more diversity in the management levels."
Sr. Test Engineer (Current Employee) says"No work life balance, no professionalism, worst work culture, no career growth, they hire you for some technology and give you a project of different technology."
B2C (Former Employee) says"That's my advice to anyone considering working for this company. Keep your perspective tight and know, regardless of what's said to you, that this is a J.O.B., and that's it. Don't be fooled into thinking it's anything else, than you, providing a service, for pay. That is the way you're regarded and you are considered disposable. The one thing I can say that was exciting, is that it was an "ever changing" place. Some might call it disorganized but I think they have so much they want to create from scratch that they lose sight of keeping people informed. I can see how some might find this disconcerting. There's a communication problem."
chargee d 'assistance santé (Current Employee) says"La formation est intense il y a beaucoup d’informations à retenir et malgré la volonté d’allier théorie et pratique cette formation est bâclée pourtant quand vous arrivez sur le plateau des tuteurs/ tutrices désignés par une hiérarchie incompétente se permettent de vous critiquer, jugez et vous rabaisser . Les tuteurs / tutrices se sont eux qui décideront si votre période d’essai est validée ou pas …Ils se permettent de vous tourner autours comme des vautours quand vous êtes en communication avec les bénéficiaires . Pas de conseils ou d’accompagnement et la validation de votre période d’essai se fait a la tête du client parce que dans ma cession de recrutement certaines ne comprenaient rien mais elles sont restées . De plus ils recrutent tout et n’importe quoi certains a les regarder s’exprimer et se comporter on se demande comment ils ont pu passer l’étape de l’entretien . Je tiens simplement a féliciter une personne compétente qui faisait partie de ma cession de recrutement qui a mis un terme a sa période d’essai sur place ! Certaines personnes ont la capacité d’analyser et de comprendre de suite ou ils ont mis les pieds si je le savais j’aurai fais pareil qu’elle . Ne perdez pas votre temps ."
Financial Professional Associate (Former Employee) says"Unprofessional Unorganized Would not recommended this company to any of my family or friends as reference No job security High turnaround rate Lack of communication"
Settore finanziario (Former Employee) says"Non desidero descrivere oltre tale ambiente lavorativo"
Kundenberater (Former Employee) says"Die kleinen agenturisten denken wunder wer sie sind mit ihrer "Selbständigkeit" der kleine angestellte wird mit einem sehr kleinen fixum abgespeist. Der größte Betrug überhaupt."
Claims Adjusterna (Former Employee) says"they do not treat employees well.no further comment. If a mananger do not like you they will find a way to fire you. I will never work there again. they lay off constantly as well.na"
Claims Examiner (Former Employee) says"Only work here if you have absolutely no other options...seriously. There is no Work/Life balance , your life is work Compensation is the lowest in the industry Job Security, is non existent Management, is often unreliable when it comes to important issues. Job Culture, Lazy and GHETTO, (except perhaps some of the Travel associates). There are too many reps that try to pass work off to other reps. The sad part is management does it all the time. Did I mention the turn over rate is terribly high?! Lastly, it sounds like most of the Benefits reps are middle school-ers...so be prepared to hold a lot of hands.Potlucks, Starbucks and the free food and drinks at each quarter celebrationThey will try and change your job description, or add things to it from other departments that you don't work in."
Customer Claims Handler (Former Employee) says"The expectation of Claim Handlers to manage calls and your own portfolio of claims is stupidly unrealistic. When applying you're told over the phone by the recruitment team that you will be handling your own portfolio of claims but they fail to tell you that in reality you're priority will be answering incoming calls, until you're invited for an interview. Managing both is impossible due to the volume of calls, and management (senior managers and team leaders) are blind to this. The pay is a grave injustice when compared to the amount of work management expect from you. Unless you're desperate for a job, my advice would be to look elsewhere, this job will negatively impact you psychologically aswell as your social life. From day to day you'll start by logging into your phone (be aware, if you're a few minutes late, this will be noted even though you're highly likely to stay after your shift ends if you're stuck on a call. This can range anywhere from 15-45+ minutes. Management have an evasive attitude to this) from the get go you're expected to prioritise any calls waiting. At the same time you're expected to look at "New claims" that have been assigned to you from the day before and other work items in your portfolio. How you manage calls and workload at the same time? I don't know. If you're unable to do this you're made to feel incompetent in your role. Their expectations are physically impossible. Also, over the course of the day your breaks, lunches etc are monitored by codes on the phone you log into. There comes a point that you're afraid to leave your seat to goNothingEverything"
Assistance, front en backoffice medewerker (Former Employee) says"kunnen niet met personeel omgaan, verkeerde namen in systhemen zetten, personeel 3 maanden niet uitbetalen, mensen een vast contract geven en vervolgens zeggen dat t een fout was. personeel wat met een burn-out thuis zit of wat paniekaanvallen krijgt op de werkvloer, afgevoerd word door ambulance en schijnbaar door de werk druk komt. management wat maar wat doet. mensen die geen vakantie mogenm opnemen en ORT wat niet juist word uitbetaald."
Consulente assicurativo aziendale e previdenziale (Former Employee) says"non danno abbastanza portafoglio al consulente per poter vivere degnamente di commissioni"
Finance Division (Former Employee) says"Toxic culture with extremely low levels of pay and extremely high levels of stress. The only thing going for it is its brand name i.e. large global conglomerate."
Alternance (Former Employee) says"En alternance, aucun soutien de la part de l'agent général."